
SongBird Spotlight
Looking at brand and small business challenges through a creative lens. Check out our latest blogs and step outside of the box and into the spotlight!
Boosting engagement with interactive content
Social media gives brands the opportunity to engage with current and potential customers everyday, and that’s amazing, but what if you want to give your engagement a boost? Alternatively, what if you feel like your engagement has plateaued or plummeted?
Interactive content can help you boost engagement!
How to build long-term relationships with your audience
Marketing (and business actually) should always come down to relationship building. Building a strong, lasting relationship with your audience isn’t just about making a sale—it’s about creating a loyal community that trusts and engages with your brand. Long-term relationships drive repeat business, encourage referrals, and build brand advocates. But how do you create these meaningful connections? Here’s a guide to help you foster long-term relationships with your audience.
Measuring Customer Satisfaction: Metrics and Tools for Success
Measuring customer satisfaction is important because it allows businesses to gauge what customers are saying about their brand, products, and/or services. Here are some metrics and tools to help in your success.
A Guide to Creating Memorable Customer Experiences
What exactly constitutes a memorable customer experience, and how can businesses go about creating them? Let's dig into some best practices to help create memorable customer experiences for your own business.
How to use social media to build better customer relationships
Let’s take a look at how you can use social media to build better customer relationships this year!
5 reasons why customer loyalty is so important in 2024
Here are 5 reasons why customer loyalty is so important in 2024 and what that means for your overall marketing strategy.
4 ways to get more quality product reviews
Product reviews can make or break a company. So, here are 4 ways to get more quality reviews of your products and services.