If you’re trying to build your social media presence as a business owner or a creator, and you’re mostly just posting, this is your sign that you need to do more.

Pumping out content is great, but if you’re just posting and not engaging on social media then you’re missing an important piece of the puzzle.

Engagement is important for several reasons, it helps build relationships, community, and credibility, and platforms often reward engagement by, for example, suggesting content and pushing it in the algorithm.

Founders were often seen as the "people behind the curtain." You knew the logo, you knew the product, but you rarely knew what the CEO ate for breakfast or what they thought about the latest industry shift unless they were doing a keynote at a major conference.

Things look VERY different now. It’s more common to see founders as the face of a brand – whether large or small. We are officially in the era of the Micro-Influencer CEO.

Imagine you want to look something up, maybe you want to look up information and reviews about a product you’ve been eyeing, or maybe you want to look up a restaurant. For some, the first instinct will be to do a search on Google, but social media often serves as an alternate search engine as well.

This brings us to the question, Are Gen Z (and Gen Alpha) still even using Google?

You can have 100,000 followers but have little to no sales. If your social media strategy consists of shouting into the void, posting polished product shots, and hoping for a "like," you don’t have a community – it’s just a digital catalog.

Does your audience feel invested in your brand? You have to move past transactional marketing and into relationship building. So how do you do that?

It’s not enough to just post on social media, if you have an online presence, you should be tracking specific metrics so that you can review how your content is performing and so that you can identify what’s working and what isn’t.

Gone are the days of keyword stuffing and generic articles to boost your rankings. The search landscape has been turned upside down. Google's 2026 Search Update, a massive shift in their ranking algorithms, has changed everything. For businesses, the implications are clear: the search game has evolved, and the new rulebook is simple: Be helpful, or be invisible.

We are having these conversations daily with clients and business owners. So how do you colour within the lines of the new era of search?

For a long time, videos, at least online, were treated as an afterthought, a nice to have, or maybe even not at all. Today, social media platforms like TikTok, Instagram, and YouTube have pushed short-form content to the forefront.

Why does short form content work? And how do you use it?

To truly scale without losing your soul, you need a human-led, AI-fed strategy. Here’s how to balance the efficiency of tech with the heart of a human.

Unless you’re living under a rock, you’ve probably seen Punch, the adorable baby macaque that was abandoned by its mother in a Japanese Zoo and now carries around an orangutan plush from IKEA for comfort. We’ve felt sadness, relief, hope, and all the other feelings. Punch highlights the power of empathy, which is exactly what we’re digging into today!

We seem to be moving away from a focus on algorithms and data, and back towards human connection. We’re not saying throw data out the window, but you should use it as a tool rather than the ONLY focus of your strategy.

We are becoming more and more connected as time passes, and yet, deeper meaningful connections can feel harder than ever.

This year, we’re moving away from blanket "broadcasting" and moving even more towards fostering deep-dive conversations to strengthen connections and communities. In 2026, there’s an opportunity to connect and engage on a deeper and more personal level, such as through Slack groups and Discord servers.

What does that mean for you and your marketing?

While AI offers unprecedented efficiency, it has also created a profound psychological shift in consumer behavior. We’ve kind of hit a bit of “algorithm aversion” and the most valuable currency any brand has isn’t necessarily data anymore – it’s the "human-made" signal.

What does that mean for your marketing strategy?

When it comes to marketing in 2026, there are SO many tools at your disposal to help with your marketing efforts.

Today, let’s talk about a few of the tools that we can’t live without and why. And while we’ve probably talked about these tools before, it bears repeating.

If your engagement is dipping or your revenues are plateaued or decreasing, your strategy isn't just "underperforming." It’s obsolete. Here is why the old ways are failing and how we are pivoting our clients for success in the 2026 landscape.

Your North Star metrics should align with your overall mission and goals and they should also help guide your efforts. Beyond that, they should be measurable and reflect customer value.

So how do you figure out what your North Star metric should be? Here are a few things to consider

Let’s talk about some of the major shifts that have happened in the past year and what that means for your marketing this year. We all know that business and marketing are both in a constant state of change, so it’s important to stay on top of what’s happening to make sure your strategy is successful.

Here are the top 4 marketing trends we're watching and integrating into our client strategies right now.

As the year winds down and we get closer to 2026, it’s the perfect time to look back at and review some of the highlights from 2025.

You’ve almost made it to the end of the year. While you have to get through the mad dash of the Holiday season still, it’s the perfect time to set your marketing strategy up for success in the new year. Don't let the ball drop on your marketing efforts! Here are the must-do tasks to tackle before December 31st.

The holidays are a major shopping season and with that comes plenty of holiday campaigns, some hit the right note, while others fall flat… or worse.

Let’s take a look at the best and worst holiday marketing campaigns of all time according to me, right now.

You can’t keep relying on flash sales and limited time offers (even though they are great at getting eyeballs on you). You have to look at taking those new relationships to the next level so it’s not just about the spike in revenue over November/December.

You’re not just selling a product; you’re launching a long-term relationship. Here are four essential strategies to convert those one-time holiday purchasers into lifelong loyal customers.